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BPM Engine
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Initiate the Service request and manage the Service request through pre-defined activities as defined by the process flow.
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Messaging Agent
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System generated alerts and messages are sent across users through mail or message centers.
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Scheduler
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Execution of scheduled activities at the appropriate time and results are notified to the concerned users.
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Administration and security
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The security component integrates with authentication services to service role based queries.
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Report Generators
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Employ popular report generation tools for generation of reports like audit reports, productivity reports,
trend reports, customer satisfaction reports, etc for your specific requirements.
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Modules
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- Client module
- Service provider module
- Config module
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