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BPM Engine
Initiate the Service request and manage the Service request through pre-defined activities as defined by the process flow.
Messaging Agent
System generated alerts and messages are sent across users through mail or message centers.
Execution of scheduled activities at the appropriate time and results are notified to the concerned users.
Administration and security
The security component integrates with authentication services to service role based queries.
Report Generators
Employ popular report generation tools for generation of reports like audit reports, productivity reports, trend reports, customer satisfaction reports, etc for your specific requirements.
  • Client module
  • Service provider module
  • Config module
  Related Information
Functional Components
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